APEXSHA Standard Warranty Policy

At APEXSHA, we are committed to product quality and customer support. Our Standard Warranty Policy outlines the warranty coverage, service terms, DOA (Dead on Arrival) claim procedure, exclusions and support provisions applicable to eligible APEXSHA-branded products supplied in India.

Standard Limited Warranty

Provides one year of service and repair coverage for verified defects in materials or workmanship, subject to the policy terms. Complete-product replacement is not included as a standard entitlement.

Standard Full Warranty

Offers product-category-specific coverage, including repair or replacement at APEXSHA’s discretion within designated serviceable areas, and remote/online technical support, subject to the applicable terms.

Coverage, Claims and Exclusions

Warranty periods, eligibility, claim procedures, DOA conditions and exclusions vary by product and warranty type. Customers are requested to review the complete policy and retain their purchase invoice and product serial number when raising a claim.

Warranty Assistance

For warranty assistance, contact rma@apexsha.com or call 18008911322.

Download the complete APEXSHA Standard Warranty Policy (PDF) for detailed terms and conditions.

This policy does not limit any mandatory rights available under applicable law.